Items where Author is "FIRMANTO, FUNKY"

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Thesis

FIRMANTO, FUNKY (2022) ANALISIS KUALITAS PELAYANAN DI HOTEL ZHJS DALAM MENINGKATKAN JUMLAH ACCUPENCY DENGAN MENGGUNAKAN METODE SERVQUAL DAN KANO. Skripsi thesis, UNIVERSITAS PGRI ADI BUANA SURABAYA.

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