Pengaruh Modernisasi Sistem Administrasi Perpajakan, Kualitas Pelayanan Pajak dan Kesadaran Wajib Pajak terhadap Kepatuhan Wajib Pajak pada Kantor Pelayanan Pajak Pratama Surabaya Pabean Cantikan

The purpose of this resaerch is to find out how modernisation of tax administation, quality of tax services, and taxpayer awarenes affect taxpayer compliance at the KPP Pratama Surabaya Pabean Cantikan. The resaerch uses quantitative resaerch uses purposive sampling technique. The number of samples collected in this study were 100
respondens. The research, uses SPSS Statistics 22 software, validity tes,
reliability tes, classic hypothesis tes, multipel linier regresion analysis,
coefficien of determitation tes (R2) and hypothesis tes were carried out.
affect compliance with tax obligations. However, the quality of tax
services delivery and taxpayer awarenes affect their compliance. In
Appendix F, the modernisation of the tax administation system, the
quality of tax services and taxpayer awarenes affect taxpayer compliance
at KPP Pratama Surabaya Pabean Cantikan.